2. Shipping Method

 

We have several shipping methods available that can be chosen at the time of your order:

 

The delivery times described by us is the real average that each carrier takes to deliver our orders, which can vary depending on the area of ​​the country or if you live in a remote area.

 

 

Portugal - Mainland

 

 

2.1 Shipping Carrier:

 

In this shipping method all payment methods are available.

 

 

2.1.1 SEUR (2-3 days):

 

Orders with the registration number, so you can always follow your order.

 

Order sent by Carrier.

 

Delivery Time: Usually 2 to 3 working days.

 

2.1.2 GLS (2-3 days):

 

Orders with the registration number, so you can always follow your order.

 

Order sent by Carrier.

 

Delivery Time: Usually 2 to 3 working days.

 

2.1.3 TNT (1-2 days):

 

Orders with the registration number, so you can always follow your order.

 

Order sent by Carrier.

 

Delivery Time: Normally 1 to 2 working days.

 

2.1.4 DHL (1-2 days):

 

Orders with the registration number, so you can always follow your order.

 

Order sent by Carrier.

 

Delivery Time: Normally 1 to 2 working days.

 

2.1.5 UPS (1-2 days):

 

Orders with the registration number, so you can always follow your order.

 

Order sent by Carrier.

 

Delivery Time: Normally 1 to 2 working days.

 

 

Portugal - Islands

 

 

2.2 Shipping Carrier:

 

In this shipping method all payment methods are available.

 

 

2.2.1 TNT (7-10 days):

 

Orders with the registration number, so you can always follow your order.

 

Order sent by Carrier.

 

Delivery Time: Usually 7 to 10 working days.

 

 

2.2.1 DHL (1-2 days):

 

Orders with the registration number, so you can always follow your order.

 

Order sent by Carrier.

 

Delivery Time: Normally 1 to 2 working days.

 

 

International Shipping

 

 

2.3 International shipments:

 

In this shipping method, only advance payments are available,

 

Order sent by registered mail and by DHL or Chronopost carrier depending on the country.

 

We currently ship to 28 countries:

 

Germany - Normally 2 to 5 days

Andorra - Normally 5 to 8 days

Note: For this country it is necessary to dispatch what the price already includes this process.

Austria - Normally 2 to 5 days

Belgium - Normally 2 to 5 days

Bulgaria - Normally 5 to 8 days

Denmark - Normally 2 to 5 days

Slovakia - Normally 5 to 8 days

Slovenia - Normally 5 to 8 days

Spain - Usually 2 to 3 days

Estonia - Normally 5 to 8 days

Finland - Normally 5 to 8 days

France - Normally 2 to 5 days

Greece - Normally 5 to 8 days

Hungary - Normally 5 to 8 days

Ireland - Normally 2 to 5 days

Italy - Normally 2 to 5 days

Latvia - Normally 5 to 8 days

Lithuania - Normally 5 to 8 days

Luxembourg - Normally 2 to 5 days

Norway - Normally 5 to 8 days

Note: For this country it is necessary to dispatch what the price already includes this process.

Netherlands - Normally 2 to 5 days

Poland - Normally 5 to 8 days

United Kingdom - Normally 2 to 5 days

Czech Republic - Normally 5 to 8 days

 

 

3 Delivery Conditions

 

If you are not available to receive your order, you have ten days to express your interest in a new delivery attempt.

After this period, emsuacasa.net considers this act as a manifestation of willingness to terminate the contract, the order being canceled and returned to the warehouse, being charged the shipping cost of returning the order.

 

In case of loss of the order or impossibility of delivery to the recipient, the Anomaly Detection Service can take 14 working days to confirm the occurrence, during this period no refund is made.